Reservation Policies

Making a Reservations at the Chattahoochee:

Call 334-298-9521. For weekend trips it is best to book a week in advance. If you have a particular day and time in mind, it is best to reserve your trip ASAP. All guide requests are taken on the day of your trip at our outpost. Please let the front desk know and they will let your requested guide know.

  • Groups of less than 9:
    • Must pay in full at time of reservation call.
    • Non-refundable.
    • Customer can choose to reschedule if they call 3 days in advance.
    • EVERY RESERVATION MUST BE PAID IN FULL 3 DAYS PRIOR TO THEIR TRIP, or deposit will be lost. (Refunds can be situational. Judgment is left to management.)
  • Groups greater than 10:
    • Must put down a 25% percent deposit upon reservation call.
    • Deposit is non-refundable.
    • EVERY RESERVATION MUST BE PAID A WEEK PRIOR TO THEIR TRIP, or deposit will be lost.
    • Credit toward another trip can be applied if a rescheduling is made a week in advance or if we cancel the trip.